Online Internet Banking

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Totally Convenient

Imagine the convenience of 24-hour access to your personal accounts. Manage your finances when you want; day or night, from home or away - anywhere and anytime you have access to the Internet.

Making it Easy to Manage Your Finances

It's a quick and easy way to ensure your funds are right where you want them to be - when you want them to be there. There's no waiting to find out if a cheque was cashed, or whether you remembered to pay a bill. Managing your finances and tracking account activity has never been easier.

• NEW! Stay in touch!
  • New secure web based contact us form allows you to contact us from any computer with internet access. No E-mail Account required.
• NEW! Get detailed account information!
  • Find out interest rates and terms on your loans and term deposits.
• NEW! Save Even More Time!
  • One click access to a 2 week account activity statement!
  • Enhanced Bill Payment feature allows you to pay all your bills at once!
• Save time. When you check account balances on-line, information can be viewed by date or transaction type in either a detailed or simple statement. View account history and information, including the status of loans and mortgages, when it best suits your schedule.
• Do it your way. When you transfer funds, schedule them to recur at specific intervals. It's easy to move funds between your day to day accounts or special savings accounts, such as your vacation or children's education savings accounts. And, it's comforting to know your money is where it's needed most.
• Take charge. When you pay bills on-line you can set up post-dated payments to hundreds of companies. There are no lineups, stamps or envelopes required. You can be certain bills are paid when they're due and not before.

The MEMBERDIRECT service gives you access to these capabilities and more 24$ndash;hours a day, 7 days a week.

Security and Integrity

Rest assured your account information is safe. Your Credit Union uses advanced security measures to ensure the integrity of your accounts. These security features are designed to prevent unauthorized access to your accounts and provide the most secure environment possible for all financial transactions.

Your Direct Access

When you connect to the MEMBERDIRECT service, your data is delivered to you in an encrypted channel - it's like a secure pipeline between your computer and your Credit Union. If you happen to step away from your computer,the MEMBERDIRECT service will prevent others from accessing your accounts by automatically logging you off after a period of inactivity.

Incredibly Easy

We walk you through the transaction process step by step. A few keystrokes and you can view your account history, pay bills, transfer funds and more.

Your Transactions Are Always Confirmed

The MEMBERDIRECT service has been designed to give you time to think. Each transaction is confirmed, so you can be confident you have done exactly what you intended. If a mistake is made, it's easy to recognize and takes only a few seconds to correct.

Integrated Financial Management

The account information you access through the MEMBERDIRECT service can be downloaded into a number of personal financial management programs such as Quicken*, Microsoft* Money, Quickbooks* or Simply Accounting*.

Get Help When You Need It

Your Credit Union offers a ‘Help’ function that explains everything you need to know about using the MEMBERDIRECT service. You can always contact us, if you have additional questions.

Here's How To Get Started

If your computer has an Internet browser that supports 128-bit Strong Encryption SSL, such as Microsoft* Internet Explorer 4.0 or Netscape* Navigator 4.0 or higher versions of each . . . you're all set. If you can browse the Internet you can use the MEMBERDIRECT service. To access the MEMBERDIRECT service you will also need a Personal Access Code (PAC), which is provided by your Credit Union. If you don't already have a PAC, please contact us. Then it's as easy as 1,2,3. Log into the Credit Union home page. Click on the link to the MEMBERDIRECT service and enter your account number and PAC. In no time you'll be directly connected to the easy, secure and convenient world of on$ndash;line access. It's another timesaving alternative your Credit Union offers to help you manage your finances, whenever and wherever it's most convenient for you.

The Online Advantage

The MEMBERDIRECT service is frequently updated with new features and functions that provide more tools to manage your finances. Ask your Credit Union for details.

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® MemberDirect & Design are registered trademarks owned by Credit Union Central of Canada, used under licence.